FAQ

  

 

Question: Are your crystals ethically sourced? 

Answer: I source my crystals from Suppliers all over the world. Ethical sourcing is important to ensure the workers, environment and the crystals are all treated with respect. This is why I'm very particular with the Suppliers I work with to hand pick the crystal pieces for you guys. The care and energy my Suppliers and I devoted into the process ensures the crystals you get are in prestine shape. 

Question: Can I do payment plans?

Answer: Yes, absolutely you can do payment plans. We're partnered with AfterPay, Zip, Klarna and Paypal pay in 4 to provide you with flexible payment arrangement so you're in control. 

For more information, check out the links below:

AfterPay

https://www.afterpay.com/en-AU/how-it-works

Zip

https://zip.co/au/how-zip-works

Paypal pay in 4

https://www.paypal.com/au/webapps/mpp/paypal-payin4

Klarna

https://www.klarna.com/au/what-is-klarna/

 

Question: How do you support sustainability?

Answer: We operate on 100% Solar Energy with the support of Solar Battery. We also reuse and recycle all of our packaging materials and partner with carbon neutral delivery Providers to deliver your crystals. Gotta take care of Mother Earth because we appreciate the treasures she gives us!

Question: Do you have a physical store I can visit?

Answer: Not yet, we're an online retailer only at the moment. However, I'm hoping with your on-going support one day I will be able to run a physical store to assist your Crystal shopping experience. In the meantime, if there are pieces you'd like a closer look feel free to DM us on Instagram to let us know. I'm more than happy to assist.